D2 (Describe the Problem)

8D discipline that precisely defines the problem using quantitative terms and Is/Is Not Analysis to establish clear boundaries. Answers who, what, when, where, why, how, and how many in measurable terms. Example: 'Front panel paint defects increased from 2% to 8% on Line 3, Shift 1, starting March 15.' Includes photographs, samples, and data. Poor problem description in D2 undermines all subsequent analysis. Similar to A3 Current Condition but more structured.