Step 1 of 8
Step 1: Clarify the Background
Understanding context, stakeholders, and the current situation. Learn how to gather background information effectively using AI assistance.
Intermediate•7 min read•
Step 1: Clarify the Background - Coaching
Coaching Step 1 When You Can’t Go and See Series Context This article concludes a four-part series on Step 1: Clarify the Background, the foundation of...
Read more →Beginner•8 min read•
Step 1: Clarify the Background - Tools and Methods
The Right Tool for the Right Job A maintenance technician walks up to you during a gemba walk. "We've got a problem on Line 3." Do you pull out a formal A3...
Read more →Intermediate•7 min read•
Step 1: Clarify the Background - What Good Looks Like
The Resolution Problem A team presents their background work. They've documented the situation. They've described what's happening. They've written a clear...
Read more →Beginner•6 min read•
Step 1: Clarify the Background - Why It Matters
The Five-Minute Disaster I was sitting in a conference room at one of our National Laboratories watching a meeting fall apart. The presenter was...
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