3G's (Go and See, Get the Facts, Grasp the Situation)

Problem-solving framework that operationalizes Genchi Genbutsu into three action steps. Go and See: physically visit the Gemba (actual place) where work happens and problems occur—don't rely on reports or second-hand information. Get the Facts: observe actual conditions (Genjitsu) and actual objects (Genbutsu)—measure, photograph, collect data firsthand. Grasp the Situation: synthesize observations into deep understanding of current reality before proposing solutions. Also called 'Three Actuals' or 'San Genjitsu Shugi' in Japanese. Prevents jumping to conclusions based on assumptions or conference room analysis. Essential for A3 Current Condition, DMAIC Measure phase, and 8D Problem Description. Coaches use 3G's to redirect teams away from speculation toward direct observation.