Step 3: Set a Goal

In the first three articles of this Step 3 series, we examined the purpose, methods, and quality standards for setting targets and goals: The Overview...

In the previous article, we explored why setting a clear target and goal matters — how direction and measurement together give problem solving its compass. Now...

In the first two articles of this Step 3 series, we explored why targets and goals matter and how to write them effectively. The Overview explained that every...

When my first boss at Toyota asked if I knew the difference between a target and a goal, I remember pausing longer than I’d like to admit. I’d used the two...