Step 2 of 8
Step 2: Define the Problem
Writing clear, specific problem statements. Use AI to refine and validate your problem definition.
Intermediate•8 min read•
Step 2: Define the Problem - Coaching
The Story: A Perfect Problem That Wasn’t A few years ago, a client asked my colleague and me to review their problem-solving process. One team presented what...
Read more →Intermediate•8 min read•
Step 2: Define the Problem - Why It Matters
The Hardest Easy Thing Someone once said that a problem well defined is half solved. That sounds simple. Almost obvious. But watch people try to do it, and...
Read more →Intermediate•6 min read•
Step 2: Define the Problem - Tools and Methods
The Illusion of the Perfect Tool In almost every conference room, someone eventually reaches for a marker and begins sketching a flow chart or value-stream...
Read more →Intermediate•5 min read•
Step 2: Define the Problem - What Good Looks Like
The Illusion of Clarity Everyone thinks their problem is clear — until they try to measure it. Phrases like “we have a quality problem,” “we’re missing...
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