Automation with Human TouchConcept (Learn)

Jidoka

Stop to fix problems immediately

What Is Jidoka?

Automation with a human touch—machines detect abnormalities and stop, allowing humans to fix the root cause immediately.

Jidoka (自働化), sometimes called autonomation, is one of the two pillars of the Toyota Production System (the other being Just-in-Time). The concept originated with Sakichi Toyoda's automatic loom, which would stop when a thread broke—preventing defective fabric from being produced.

The key principle is: build quality into the process rather than inspecting quality at the end. When an abnormality is detected—by a machine or a person—production stops immediately. This creates urgency to find and fix the root cause rather than letting problems compound.

Jidoka includes andon systems (visual signals for calling help), poka-yoke (mistake-proofing), and the authority of any worker to stop the line when they see a problem. The apparent "inefficiency" of stopping production actually creates huge efficiency gains by preventing defects from flowing downstream and by driving continuous improvement.

When to Use Jidoka
  • Designing processes that prevent defects from propagating
  • Empowering workers to stop and fix problems
  • Building quality into the process, not inspecting it in
  • Separating human work from machine work effectively
  • Creating urgency around solving problems at their source
When NOT to Use Jidoka
  • When leadership doesn't support stopping to fix problems
  • If stopping production isn't feasible (find other containment)
  • One-off creative work where 'defects' are subjective
Common Mistakes to Avoid
  • Punishing workers for stopping the line
  • Not responding quickly when problems are raised
  • Installing sensors without acting on their signals
  • Focusing only on automation, forgetting the 'human touch'
  • Letting problems be 'passed on' to avoid stopping

Standard Example

Implementation: Jidoka on Assembly Line Station 5

Current State:

Workers pass defective parts to next station

Quality issues found at final inspection

Rework rate: 8%

No real-time visibility of problems

Jidoka Implementation:

1. **Andon System:**

- Yellow light: Worker needs assistance

- Red light: Line stop required

- Team leader must respond within takt time

2. **Standard Work with Built-in Checks:**

- Go/no-go gauges at each station

- Visual standards for appearance checks

- Checklist verification before passing work

3. **Poka-Yoke (Mistake-Proofing):**

- Parts can only be installed one way

- Sensors detect missing components

- Wrong part automatically rejected

Results (After 90 Days):

Rework rate: 1.2% (from 8%)

Line stops per shift: Average 3 (down from panic at end)

Time to detect problems: Immediate (from end of line)

Worker confidence: Significantly improved

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